CLASS TITLE: Clerical Support Services Associate-Clinical
SALARY: (MIN-MID) $10.10-12.82 Negotiable with Experience
POSITION IN THIS CLASS GENERALLY REPORT TO: Support Services Supervisor
Education: High School Diploma or GED
Experience: Would prefer but not required two (2) years of professional business or public administrative experience in medical, hospital, or administrative office environment using electronic office equipment and professional software. One (1) of the two (2) years’ experiences must be in medical coding and billing, accounting, or bookkeeping. Additional education (college, vocational school, etc.) in business education or medically related field may substitute for the required experience on year for year basis.
SPECIAL REQUIREMENTS: (AGE, LICENSURE, REGULATION, ETC.) Must have telephone accessibility, have reliable transportation, and valid Driver’s License. Criminal background check required and Drug Screening.
EXAMPLES OF DUTIES OR RESPONSIBILITIES OF THE POSITION:
EXAMPLES OF DUTIES OR RESPONSIBILITIES OF THE CLASSIFICATION: EXAMPLES OF DUTIES OR RESPONSIBILITIES ARE NOT TO BE CONSTRUED AS DESCRIBING WHAT THE DUTIES OR RESPONSIBILITIES OF ANY POSITION SHALL BE AND ARE NOT TO BE CONSTRUED AS LIMITING THE APPOINTING AUTHORITY’S ABILITY TO ADD TO, OR OTHERWISE ALTERS THE DUTIES AND RESPONSIBILITIES OF A POSITION.
Assemble complete medical records, interview patient to ensure completeness and accuracy of demographic information required for various services and programs, route/direct patient to appropriate staff person, maintain patient medical records and files, collect and record fees obtained from patients, prepare routine letters, labels and other appropriate material, answer multi-line phone system, schedule initial and follow-up appointments, review appropriate reporting sheet (Patient Encounter Forms) (PEF) of services provided to ensure completeness and accuracy, enter information from the PEF into statewide network, generate and/or issue Woman Infant and Children (WIC) vouchers and instruct client on usage and respond appropriately to questions as asked, request routine reports available from the PSRS, inventory and order office supplies, and maintain auto-dialer according to agency and patient requirements. Working knowledge and ability to perform all computer data entry and PC programs, to obtain prior authorization thru Medicaid/Insurance, 3rd party payer guidelines, to pre-bill all payers’ for services for services rendered, to properly code A/R payments and manually post them, to address all remittance and follow thru with resubmissions/corrections.
The local health departments do not discriminate on the basis of race, color, national origin, sex, age, disability, sexual orientation, gender identity, ancestry or veteran status. Reasonable accommodations are provided upon request. EOE